Job Description
Job Title - Salesforce Administrator
Location - Remote.
Job Title: Salesforce Administrator
Position Type: Contract
Client Location: 100% Remote
Seeking an experienced, hands-on Salesforce resource to provide interim coverage for a business-critical digital product and lead management ecosystem. This individual will partner directly with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flow and integrations.
Key responsibilities include:
• Hands-on Salesforce platform administration and troubleshooting
• Production incident management and resolution
• Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation
• Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support
• Manage and prioritize defects, incidents and enhancements through Jira
• Coordinate with development teams and drive issues through resolution
• Perform UAT and validate production releases
• Support dealer onboarding, territory/ZIP code updates and Salesforce integrations
• Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues
• Provide clear communication and escalation of business-critical production issues
• Ability to independently investigate issues and work hands-on within Salesforce is critical
Required experience: Strong hands-on Salesforce administration/operations experience, production incident management, Data Loader/ETL, Salesforce Flow/automation, API/integration troubleshooting, Jira, UAT and release validation. Experience supporting lead-generation or lead-routing environments strongly preferred.
Should you be interested, please send me a copy of your resume in word format along with the following details ASAP.
