Job Description
PR Range: $$130,000 - $$180,000 /Annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Any of Manufacturing/Auto cloud is good from manufacturing domain perspective.
We are seeking a highly experienced Salesforce professional with deep expertise in Manufacturing Domain and strong hands-on experience with Salesforce Manufacturing Cloud and Automotive Cloud. The ideal candidate will design and implement scalable Salesforce solutions supporting aftermarket services such as ticket management, parts management, dealer networks, warranties, service lifecycle, and customer experience.
Key Responsibilities
Design and implement Salesforce solutions leveraging:
Salesforce Automotive Cloud
Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce Experience Cloud
Lead solution architecture for aftermarket manufacturing processes, including:
Spare parts sales & inventory integration
Warranty & claims management
Dealer/distributor network management
Service contracts & field service lifecycle
Returns (RMA) and repair processes
Integrate Salesforce with ERP systems (SAP, Oracle, etc.) for:
Order-to-cash
Inventory visibility
Supply chain workflows
Customize Salesforce using:
Apex, LWC (Lightning Web Components), Flows
APIs, middleware (MuleSoft preferred)
Collaborate with business stakeholders to translate requirements into scalable solutions
Ensure best practices in data modeling, security, and governance
Required Qualifications
7–12+ years of Salesforce experience
Strong hands-on experience with Salesforce Automotive Cloud
Proven experience in Manufacturing Aftermarket domain, especially:
Automotive / Heavy Equipment / Industrial Manufacturing
Expertise in at least two:
Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce Experience Cloud
▪ Strong knowledge of:
Warranty lifecycle management
Dealer portals and B2B commerce
Field service operations
Experience with integrations (REST/SOAP APIs, middleware).
Key Skills
Manufacturing Aftermarket Expertise
Automotive Dealer & Service Network Understanding
Salesforce Architecture & Development
Integration & Data Strategy
Stakeholder Communication
