LBuycks

Lamar Buycks Jr.
736 Ridgmont Lane
Ann Arbor Michigan 48103
(734) 478-7911
LBuycks@aol.com

INFORMATION TECHNOLOGY PROFESSIONAL
Senior Business Analyst / Project Manager

Accomplished outcome-driven senior technology manager with 15+ years of management experience and year-over-year success in leading complex challenging IT initiatives. Repeated success guiding highly skilled cross-functional teams in the design development and launch of leading-edge technology solutions and processes. Effective analyst problem solver and communicator able to forge solid relationships with upper-level executive leaders and build consensus across multiple organizational levels. Success in traditional and online technology environments. Completed all necessary coursework for PMI certification.

CORE QUALIFICATIONS

Technology Integration
Cost & Resource Estimating
RFI/RFP Preparation/Assessment
Hardware & Software Assessment
Project Planning Scheduling & Mgt.
Budget Development/Administration

    
PROFESSIONAL EXPERIENCE

BURZEL REDA Corporation MI (April 2002-March 2010)
Custom design and sew sports apparel company.

SENIOR BUSINESS ANALYST/PROJECT MANAGER FLINT MI.
Recruited to direct all purchasing development and maintenance of IT infrastructure components including hardware software networks data systems telecommunications and A/V systems; reported directly to CEO. Teamed with CEO in creating technology/operational solutions this included leading the design development implementation end user training and ongoing support of CRM or Sales Force Automation solution. Enhanced MS-Access databases by improving user interface introducing multiple-user access and increasing security and stability. Maintained high standards in hiring staff and following through with employee-development objectives; conducted weekly status meetings; provided coaching in communication problem solving prioritization and project management.
    
Key accomplishments:

SFA-Reviewed analyzed and tested several CRM software solutions including SalesForce Goldmine and ACT. SalesForce was chosen as the company solution. Gathered requirements and worked closely with various parts of the organization to create meaningful SalesForce reports and dashboards. Maintained user accounts roles profiles in the Salesforce.com application. Responsible for functional testing of new enhancements and provided cross functional training to end users. Strong understanding of database concepts and data management (RDBMS) Oracle SQL MySQL and MS Access.

Customer Service-Created Customer Compliance Coordinator position to act as liaison between customers and various departments; lowering the number of potential chargebacks by setting up schedule to monitor and transfer customer requirements data to appropriate offices.

Systems Technology-Directed installation of TCP/IP-based network/hardware/application systems that affected 20+ users and featured multi-site system access and unattended system business functionality. Worked with 3rd party vendors on router/switch programming and T1 connectivity; directed installations upgrades and migrations resulting in substantial future cost reductions.

KNOWLEDGEPLANET.COM PA (April 2001-April 2002)
Internet start up company specializing in e-Learning software.

SALES ENGINEER DETROIT MI.
Customer focused highly organized self-starter with effective customer service skills and demonstrated ability to manage technical aspects of pre-sales projects architect tailor-made customer solutions built relationships communicated solution strategy and product offerings and provided technical expertise support and training to internal sales force and customers.

Key accomplishments:

Provided technical support to KnowledgePlanet.com sales reps. at client meetings trade shows and user group meetings.

Responded to Requests for Proposals (RFPs) with product functional and technical expertise recommending appropriate product and technology based solutions.

Used HTML and Java prepared and delivered product and technology solution presentations using the KP2000 web native training management system while communicating product value and benefits to decision makers at various levels of an organization throughout a sales cycle.

GENERAL MOTORS USA MI (April 2000-April 2001)
Fortune 500 multinational automotive corporation.

APPLICATION MANAGER DETROIT MI.
Coordinated and supported Legal Staff initiatives by managing a team of consultants in the design planning and implementation of the Legal Staffs technology requirements. Provided project management support in the conversion of legacy data and systems; developed and tested custom reports; configured database requirements based on end user specifications and overall system requirements.

Key Accomplishments:

Used Microsoft Project to manage project planning scheduling and status; regularly reported project status to team members clients and executive management.

Designed planned and managed replacement of legacy systems with case matter management and intellectual property Client/Server systems. Compinfos Lawpack solution was chosen for the case and matter management tool; while Memotechs patent application system was used for intellectual property information. Both applications used Oracle 7.3.4 as the database engine and required extensive use and knowledge of SQL script writing. Coordinated database security administration and wrote custom reports using Sybases Infomaker and Crystal Reports.

Maintained all areas of the LawPack client software which included: modifying the user interface and screen layouts navigation trees error messages and customizable look-up and data functions; added users and set database-level security in partnership with EDS Oracle DBAs; designed and implemented changes to the database structure including adding new fields tables functions and database level triggers for automation; initiated data cleanup efforts; managed the upgrade process and ran database imports/exports as necessary.







ARVIN MERITOR AUTOMOTIVE USA CA (May 1997-April 2000)
Fortune 500 multinational trucking parts manufacturer.

SENIOR BUSINESS ANALYST-PROJECT MANAGER TROY MI.
Primary role was to act as a software consulting liaison for potential I/T based client/server and internet or web-enabled projects. Duties included researching and identifying appropriate technical software solutions which included the development of a corporate wide Sales Force Automation strategy. Wrote and developed SOW (Statement of Work) initiatives and RFQ (Request For Quote) documents. Coordinated low level vendor briefings to evaluate and recommend software purchases for the following strategic system areas; Warranty Technology Enabled Selling (configuration) Data Warehousing and Opportunity Management.

Key Accomplishments:

From concept to execution managed the development of an internet based Knowledge Management Passive Distribution System. This project established a searchable intranet central repository for all corporate business intelligence data. Responsible for selecting and evaluating search and retrieval software gathering business requirements and interfacing with Meritors business intelligence and advanced technology groups.

Prime project coordinator for managing the conversion of corporate customer concerns database from Lotus Notes Domino into the Oracle application environment. Managed a team of 10 Oracle developers; defined timelines set project scope reviewed customer requirements ad developed test plans.

Installed and on a daily basis supported Meritors LawQuest client/server database which included Secretariat 4.0 which tracked subsidiary information and Insider95 sorted stock option information. Implemented an automatic interface program from LawQue