Siebel crm

Ramesh
Telecom OSS/BSS Solution Architect | Presales Architect | Senior Technical Manager
Email: sramesh.telecom09@gmail.com | Mobile: +91 9482377119
Professional Experience:
▪ Telecom OSS/BSS Solution Architect with 20+ years of experience delivering large-scale digital
transformation programs for global telecom operators. Extensive expertise in Oracle OSS/BSS ecosystem
(Siebel CRM BRM OSM AIA) and Netcracker BSS/OSS platforms.
▪ Strong background in solution architecture presales support RFP/RFI responses bid management
and customer solutioning across telecom BSS modernization initiatives. Proven ability to collaborate
with sales teams to design winning proposals conduct customer workshops and deliver scalable telecom
architectures aligned with 5G and digital business models.
▪ Experienced in leading large technical teams managing end-to-end solution delivery and building strong
client relationships across Europe Middle East and Asia.
Core Competencies:
Telecom OSS/BSS Architecture
 Oracle OSS/BSS Stack (Siebel CRM BRM OSM AIA)
 Netcracker OSS/BSS Platform
 End-to-End Telecom Solution Architecture
 Digital Transformation & BSS Modernization
 Product Modeling and Catalog Design
Presales & Solution Consulting
 RFP / RFI Responses
 Technical Proposal Preparation
 Customer Solution Workshops
 Proof of Concept (POC) & Demo Development
 Bid Défense & Deal Support
Delivery & Leadership
 Technical Architecture Design (HLD / LLD)
 Agile & Waterfall Delivery
 Stakeholder Management
 Client Engagement
 Team Leadership (20+ Engineers)
Certifications:
▪ Certified in Oracle Siebel CRM 2025 Foundations Associate
▪ Certified in Siebel CRM 8.1 in Business Analyst
▪ Certified Siebel CRM 8.1.1 in Sales Specialist & Pre-Sales Specialist
▪ Certified in Oracle Cloud Infrastructure 2025 Generative AI Professional
▪ Certified in Oracle Cloud Infrastructure 2025 AI Foundations Associate
▪ Certified Big Machines Certified professionals Oracle CPQ Cloud Service 2017 in Pre-Sales Specialist
Assessment & in Sales Specialist Assessment.
Technical Skills:
▪ Siebel CRM (7 till IP25.X) CPQ SQL SOAPUI REST API
▪ Siebel Configuration Scripting (script) Workflows Siebel Order Management
▪ Java Unix and well versed with Jira fundamentals
▪ Code management processes and tools like SVN and GIT.
▪ Siebel CRM Applications: Siebel communications Call Center Sales eService and Partner Portal.
Work History:
Dates
Organization
Netcracker Technology
Oracle India
Mar 2025 - Present
May2022 - Feb 2025
Teliolabs
Blue Rose Technologies
Mar2021 - May 2022
Jun 2015 - Feb 2021
Mobiltel Manama Bahrain
Scube Technologies
Jan 2015 - Jun 2015
Jun 2014 - Dec 2014
Hewlett Packard
Accenture
Dec 2009 - Jun 2014
Jun 2008 - Dec 2009
Hexaware
May 2005 - Jun 2008
Projects worked:
Telecom Projects
Optus Netcracker (Syndey)
Other Projects
ITC Salam Oracle (Riyadh)
ART Riyadh BRT
ACS Vector Hexaware
Telia 5G Oracle (Sweden)
DetNortis veritas Hexaware
Tim Brazil Oracle (Brazil)
MTN Oracle (Johannesburg)
Rakuten Accenture (Japan)
Viva STC (Bahrain)
MTSA Hewlett Packard (Canada)
Telefonica O2 (Czech Republic)
KPN Telecom (Netherlands)
Roles & Responsibilities:
▪ Managed a Team size of 21+ members for the Salam Telecom project
▪ Partner with the customer to capture business and technical requirements translating them into
an optimized design and a robust implementation approach
▪ Engaged in presales and sales activities preparing solution proposals effort estimations and
RFP/RFI responses.
▪ Supported sales teams in customer meetings demos and proof-of-concepts to showcase OSS/BSS
capabilities.
▪ Created solution blueprints bid decks and value propositions aligned with customer requirements.
▪ Collaborated with sales delivery and product teams to ensure smooth transition from pre-sales
to delivery.
▪ Participated in deal qualification and pricing support activities for Oracle and Telecom BSS/OSS
opportunities.
▪ Responsible for designing and implementing the customer requirements in Proof of Concepts Demos
and Project Implementations
▪ Conducted workshops and engaged the requirement gathering as a architect where connect with
business analyst and connected with business domain owners
▪ Translate business requirements into well-defined user stories and ensure alignment with
technical design documentation including High-Level Design (HLD) and Low-Level Design (LLD)
▪ Proficient in end-to-end development of software applications from requirement analysis to
system study designing coding testing documentation and implementation
▪ Delivered B2B and B2C implementations across the Oracle RODOD stack
▪ Good experience on Product Configuration & Product Modeling in CRM and PDC from BRM
▪ Owned up for improving BSS Application and performance tuning Activities
▪ Build relationship with customers and engaging them for pre-sales/sales activities
▪ Manage the resources involved in the Projects for better and timely delivery
▪ Assigning Work and mentoring to the Team Members and Monitoring the Tasks
▪ Providing functional and technical help to team-building activities.
DECLARATION
I hereby declare that the information above is best of my knowledge and belief