SB

SUMMARY

Systems Director with ten years in information technology experience. Experience in the Finance Marketing Advertising Legal Nuclear Medicine and Health Care industries. An aggressive problem solver and decision maker with the ability to set proper priorities and initiate action to achieve objectives. Eager ambitious and ready to accept new challenge. Excellent communication and interpersonal skills.

TECHNICAL SKILLS

Packages:     Siebel Tools 6.3/7.5.3.8 7.8 8.0 Siebel Workflows Oracle Reports Oracle workflows 4.0 Oracle11i e-business Suite Actuate Reports Java AWT JDBC J Report-reporting tool MS Office 1998/2000/XP
Operating Systems:     Windows 95/98/2000/NT/XP Vista UNIX
Software
Applications:     Pertrac Great Plains Dynamics Siebel Systems 8.0 7.8/7.5.3.8/ 6.3 Oracle 11i Financials Legal Billing and Standardization Coding Standards Nuclear Medicine Imaging Radio Pharmaceutical

EDUCATION
University of Bridgeport CT
Masters degree in Computer Science

The Institute of Allied Medical Professions New York NY
Post Baccalaureate degree Nuclear Medicine Technology

University of Gujarat Ahmedabad India
Masters degree courses in Physics
BSc Physics

EXPERIENCE

7/07-    Weston Capital
Present    SYSTEMS DIRECTOR
    
    Principal Responsibilities:
▪    Assist in defining structuring and roll out of CRM fund accounting and portfolio management systems and other related financial applications.
▪    Perform critical analysis and design business processes and strategies for proper CRM solution.
▪    Manage and guide infrastructure team for Siebel Server Upgrades and monitor valid OS updates to all Siebel Servers
▪    Work closely with research sales and accounts division to deliver solutions needed and to manage rollout of products and services
▪    Write business and functional requirements necessary to develop new tools or enhance existing tools to improve efficiency reporting and tracking
▪    Manage maintain and administer new and effective application environment
▪    Identify necessary reports metrics and analysis to measure the effectiveness and validate the success of the sales and financial business
▪    Own business process improvements and adapt the CRM finance and research solutions as necessary
▪    Ensure system is utilized effectively across the various sales teams and other related operational teams to increase user adoption and effectiveness
▪    Provide end user support including training documentation and usage monitoring
▪    Implementing a fund accounting system which could be integrated with the CRM and Portfolio management system.
▪    Manage and guide the CRM team including third party consultants for Software upgrades of Siebel Great Plains Dynamics and other financial application.

Projects:
▪    Conducted a complete analysis of all their business processes and systems including Siebel CRM Portfolio Management System Great Plains Dynamics Fund Accounting and Market Research Tool.
▪    Gathered process specific requirements from super users to create a RFP document. This was produced to the management committee for funding of the project.
▪    Engaged a third party Consulting Company to do complete analysis for evaluating and identifying a new software system that would satisfy the business requirements.
▪    Worked with various vendors to evaluate software solutions.
▪    Guided the company to move towards a hosted solution to consolidate all systems and cut costs to save the overheads of system maintenance and upgrades.
▪    Lead the project in implementation and migration of all business data into the new hosted solution.

8/05 -     Weston Capital
6/07     SIEBEL PROJECT MANAGER
Projects: Siebel Mid Market 7.5.3 Financial Services Siebel Marketing Server 7.5.3
▪    Overseeing entire lifecycle from business analysis to delivery of Siebel projects and ongoing maintenance and support.
▪    Providing fact-based critical analysis and consults with super users to leverage effective use of technology.
▪    Overall management of the DBA network or system related work for Siebel implementation reinstall and reconfigure of DEV and TEST environments applying patches to the existing version creating guidelines for server and application administration per Siebels best practices conducting configuration review fixing application errors and releasing new functionality based upon companys business needs.
▪    All in timely manner by following industry standards and Siebels recommendations and best practices.
▪    Implemented Siebel Marketing Server for running Email Campaigns and list management modules.
▪    Project undertaken:
    Worked with third party and consultants to install and configure the complete suite Siebel Enterprise Servers and Siebel Web servers in the latest version 8.0. Installed and Configured the Marketing Server for Email Campaigns.
    Undergone the upgrade planning of the enterprise level Siebel application and planning of skilled and appropriate resources.
Environment: MS SQL Server 2000/2005 Windows 2000/2003 Servers Windows XP for Clients Siebel VB
    
4/04 -     Laerdal Medical Systems Wappingers Falls NY
7/05    SIEBEL GLOBAL TECHNICAL PROJECT MANAGER
▪    Oversaw entire lifecycle from business analysis to delivery of all existing and new implementation of Siebel Projects. Additionally responsible for Business Analysis Configuration Administration Territory Assignments and Server Administration.
▪    Completed the new Siebel Server install and configuration with 5 language packs for implementing Siebel in 10 European countries with 5 different languages.
▪    Managed a team of consultants and internal Siebel team by giving them technical directions.
▪    Managed multiple projects related to Siebel Application including the implementation of FirstLogic application and EIM Siebel Mid Market. 7.5.3 Call Center.
▪    Reconfigured Siebel application in alignment with the business rules and for performance tuning.
▪    Reconfigured their Document Server to add the Correspondence module in the production environment.
▪    Led the team to successfully tune their existing EIM processes that integrated with their MFGPRO ERP system. This process runs regularly on a nightly basis that updates changed and new accounts into Siebel.
▪    Gave technical directions to design DTS Packages for EIM process for update of Products Price Lists and Orders.
▪    Managed global integration projects between Siebel and other systems.
▪    Managed the re-org of their territory assignments and responsibilities as per business requirements.
▪    Completed configuration changes based upon separate business rules between the Americas and Europe.
▪    Managed a team of consultants to create Actuate reports for the sales group marketing and Contracts team.
▪    Managed and implemented the third party tool Firstlogic software to detect duplicate accounts and contacts.
▪    Designed new job files based on different criteria and modified existing ones as required.
▪    Managed the testing and training documents for end users for all current and new releases.
▪    Overseeing the training documents write up planning of UAT and training schedule for Super Users.
Environment: MS SQL Server 2000 Windows 2000 Servers Windows XP for Clients Siebel VB SQL Scripting

2/01 -     News America Marketing. Wilton CT
3/04    SIEBEL LEAD DEVELOPER
Siebel Enterprise 7.5.3 Sales Module
▪    Completed migration from 6.3 to 7.5.3 of the development environment.
▪    Successfully installed and configured the complete suite Siebel Enterprise Servers and Siebel Web servers.
▪    Successfully ran an upgrade of the development environment single h